That is a big shift for a company that as of last quarter said mobile ordering, drive-thru and delivery made up 74% of sales.
store locations allow customers to use reusable cups - which it first unveiled in March 2022 - for all store visits, whether it's a counter, drive-thru or mobile order. But if you never knew the option existed, lost your reusable cup a decade or more ago, or simply gave up after forgetting to bring it with you and allowed mildew to grow, the biggest change in reusable coffee cups is still on the way from the coffee chain, which uses an estimated 7 billion disposable cups every year, comprising (along with lids) roughly 40% of the company's packaging waste.īy the end of this year, Starbucks has committed to having all U.S. Since 1985, Starbucks has allowed customers to order with their own personal reusable cups at a store counter, offering a 10-cent discount for customers that chose this sustainable option. Personal Loans for 670 Credit Score or Lower
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STARBUCKS NEW CUPS MARCH TRIAL
The trial judge reduced that amount to $640,000, and the parties eventually settled for a confidential amount.ĭepending on the opinion source, the Liebeck case prompted calls for tort reform or, alternatively, a purported new protocol at McDonald’s for serving coffee at a reduced temperature. The jury damages included $2.7 million in punitive damages. In that case, a 79-year-old woman was initially awarded $2.86 million in connection with an incident in which she accidentally spilled scalding coffee onto her lap after buying a cup of coffee from a McDonald’s in New Mexico. Starbucks and Solo Cup had a responsibility, Downing’s lawsuit states, to ensure that defective cups should not have been in their inventory so that customers would not be exposed to the risk of using them.ĭowning’s lawsuit recalls the famous Liebeck v.
As a result of his injuries, Downing claims that he may suffer pain, mental anguish, humiliation and loss of income. Downing alleges that moments after a Starbucks employee handed him the cup of coffee, the rim of the cup collapsed, which caused the lid to pop off and extremely hot coffee to spill onto his right hand.ĭowning’s complaint accuses Starbucks and Solo Cup of negligence in connection with the incident, which, he claims, has left him permanently scarred on his hand and bereft of motion in his wrist and arm. Matthew Downing, the plaintiff in the case, states in his complaint that on March 23, 2012, he purchased a cup of coffee from the Starbucks at the Allentown Service Plaza on the Pennsylvania Turnpike. Solo Cup, the manufacturer of the coffee cup that was served in the incident, has also been named as a defendant in the lawsuit that was filed in the Philadelphia Court of Common Pleas in early June. In a case that is reminiscent of a landmark personal injury lawsuit from the 1990s, a Philadelphia man is suing Starbucks for severe burns that he allegedly suffered as a result of spillage from a defective coffee cup that a Starbucks employee gave to him.
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